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Specification X3PRO Motor 48V 1200W BLDC Hub Motor Battery 48V 15 AH Max Speed 28 MPH Brake Front drum brake and Rear dics brake Tire 12 Inch Pneumatic Tire Unfloded Size 50*19.6*47 in Folded Size 50*19.6*20 in Max Weight Capacity 330-400 Lbs Max Range 37 Miles Charging Time 7-8 Hours Climbing Angle 25%-40%(Depending on the riding environment)) Net Weight 55 Lbs -
At iScooter Electric we are passionate about providing dedicated customer support, so you get total peace of mind with every electric scooter.
Q1.How long does it take to deliver?
The United States delivery time is 2-5 business days. We are working hard to ensure all orders arrive in a prompt and timely manner.Countries Cost Shipping Time Ship By Western United States FREE 2-4 Business Days UPS / FEDEX Eastern United States FREE 3-5 Business Days UPS / FEDEX
Q2:The front light and screen will be automatically shut off?
A:To save and protect the battery, when the scooter is stationary for 5-10 minutes, it will automatically enter power-save modes and turn off.
Q3:Unable to accelerate?
A:1. For your safety, by default, we designed for this, "Non-zero startup", it only needs one initial speed to start. Or you can connect "Minibot" APP, then, if you turn on Zero Start. 2. Error code (visible on LCD), please contact us to replace a throttle.
Q4:Motor hall Faults?
A:Take off the screws on the bottom of the scooter, then check the controller and replug the hall wire connecting terminal.
Q5:Controller Faults?
A:Take off the screws on the bottom of the scooter, then check and replug the controller connecting terminal.
Q6:Unable to power on?
A:1. Unplug your charger from the port, then click the power button to turn on your scooter. 2. Use the multimeter to measure the voltage of the battery, if the voltage is from 30-42V, it means there is no problem with the battery. If the voltage is lower than 30V, the scooter maybe not be turned on.
Q7:Not charging?
A:1. Check your charging cable and charging port for signs of damage, like breakage. Don't use damaged accessories. 2. Use the 220V ACA of the multimeter to measure the voltage of the charger and charger port, if there isn't reading, your scooter probably needs to replace the charger or charger port. if there is a reading, it probably needs to replace the battery.
Q8:Scooter seems to make noise?
A:It may be the disc brake noise. To remove the disc brake noise:First make sure the scooter is turned off. 1. Loosen two screws on the pump (not the screw on the rocker). 2. Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the two brake pads. 3. Keep the brake disc and brake pad not touching each other. 4. Hold the disk brake pump in the desired position, then retighten the screws to the pump. Or contact customer service to get an operation video.
Q9:The speed and range are not as same as described?
A:The speed and range will be effected by temperature of environment, the condition of road, the weight of rider(including all belongings ) -
Model iX3
Max
1S
i9Max
i9
X3Pro
Product Weight 48 lbs 32.4 lbs 27.5 lbs 35 lbs 27.5 lbs 55 lbs Motor Power 800W 500W 350W 500W 350W 800W Maximum Speed 25 mph 20 mph 17 mph 20 mph 17 mph 28 mph Maximum Range 25 miles 21 miles 17 miles 21.7 miles 15.5 miles 31 miles Battery Capacity 10Ah 10 Ah 7.5 Ah 10 Ah 7.5 Ah 15Ah Tires 10”Off Road Tubeless Tire 10”Solid Tire 8.5”Solid Tire 10”Solid Tire 8.5″ Pneumatic tire 12″ inch Honeycomb Tires Suspension Type Front & Rear Dual Suspensions Rear Dual Suspensions Rear Dual Suspensions Front & Rear Dual Suspensions Normal Support APP ✔ ✔ ✔ ✔ ✔ ✔ MAX. LOAD 440 lbs 264lbs 264.5 lbs 264 lbs 264 lbs 400 lbs
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1 x Folding X3 Pro electric scooter
1 x Charger
1 x Pneumatic Tire
1 x Manual
1 x Quick Start
1 x Bell
2 x Keys
5 x Hex Wrench
6 x Stem Screw -
🚚Shipping- Free shipping on all orders to the United States, 2-5 business days delivery time.
💝 Return & Refund Guarantee- 30 Days Money Back & 12 Months Warranty.
📞Customer Support- Please email to support@iscooterglobal.com. Our experts will reply within 24 hours.