Great scooter, great price. I had one 2 times more expensive and it was not worth paying that much.

Excellent scooter, and excellent customer service. I purchased the i9 Max a couple of months ago, and it is an excellent scooter! I ride approximately 70 miles per week and have absolutely no complaints. I had one very minor issue with the scooter that did not affect the drive ability or functionality of the scooter, and I have got to say that the customer service with this company is excellent. They responded to my inquiry within a day of contacting them, and they had the replacement part out within another day, and it arrived very quickly. Like I said, the issue was very minor and did not affect the performance of the scooter and it got resolved very quickly. As far as the scooter- it rides very smoothly, the shocks really make the drive ability much more pleasant than similar models that dont have shocks, and the battery lasts forever! The top speed with lighter riders is 21 mph- I weigh about 175 and hade gotten this scooter up to 19 mph. Ive also traveled more than 8 miles and still had plenty of battery to go plenty further. The construction of these scooters is very solid and you wont find yourself riding around hearing any weird rattles or experiencing any play with the handlebar stem. I should also mention that these scooters are a lot of fun to drive. Either way, I am very happy with my i9 Max and would highly recommend it to anyone who is looking to buy a quality scooter for under 500 dollars.

Great Scooters, Excellent Customer Service!

To whom may it concern,

I am really frustrated and distressed with your response and how your company provide your support with your customer. I should able resolve this issue with no problem and you are not able to help me with this matter.
Your company keeps telling my package has been delivered. I did not get my package. It was delivered, but it was not delivered to my actual home address at my front door. It was delivered in a mailroom where it was unattended. The mailroom is not my front door. I also did my part and contact FedEx. FedEx said the research has completed. If the package has not been located, to contact my shipper to initiate lost package procedure. Now that I am contacting the shipper, it is your part to investigate this. This is the shippers job to do, not me. I am your customer ordering from your company and letting you know I did not receive my package. This is unacceptable, I paid a lot of money for my order and expect my order to arrive, I want my money back or send me my order immediately. Here is an email was sent to me from FedEx attachment to contact the shipper below. I am not shipper or the payor of the transportation company to FedEx. You company is responsible for providing the service for all customers and for all the customers that need to be able to get help. So please do your job!!!!

So I am a 200lb male and this scooter works perfect my application. I live in a neighborhood where everyone has golf carts and electric commuting vehicles. The build is nice and was easy to put together. My neighbor was jealous and bought the same model the very next day. I am getting about 13-15 miles per charge, which is more than adequate for my use. Love my scooter.